April 14, 2021
On the Lookout: Fraud, Waste and Abuse 2020 Annual Report
Audit

The Controller’s Fraud, Waste and Abuse (FWA) Unit seeks to identify and prevent the misuse of City resources by employees, contractors and others. This is accomplished through a 24-hour telephone...

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March 9, 2021
The 411 on 311: Calling for a Customer-First Approach
Audit

The City of Los Angeles established a 311 call center in 2002 to provide residents with easier access to government services. Its goal was to be a one-stop shop for...

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February 3, 2021
Diversity with Equity: Achieving Fairness at the City of Los Angeles
Audit

Los Angeles is one of the most diverse cities in America, yet not one of the most equitable. Too many residents lack access to the opportunities our region has to...

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September 30, 2020
A Stronger Connection: Expanding Digital Government Services
Audit

Report The City of Los Angeles offers numerous services that Angelenos count on. Traditionally, City services have been delivered in-person, at different locations, and with paper forms, if required —...

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August 5, 2020
Closing the Gap: Women’s Pay and Representation at the City of L.A.
Audit

Report Gender equity is a goal both private and public sector employers strive to achieve, yet it remains frustratingly elusive to most. While women in California have achieved a slightly...

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February 19, 2020
On the Lookout: Fraud, Waste and Abuse Annual Report
Audit

Cover Letter February 19, 2020 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: On the Lookout: Fraud, Waste and Abuse...

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January 13, 2020
Powering Up the City’s Utility Discount Programs
Audit

Report As a full-service municipal government, the City of Los Angeles strives to provide high-quality services to all residents equally. Because of the significant challenges many Angelenos face — living...

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November 20, 2019
It Only Takes a Spark: Enhancing DWP’s Wildfire Prevention Strategy
Audit

Explore Controller Galperin's map and report on DWP's wildfire prevention efforts below. If you're on a desktop computer, scroll down. To view the map on mobile/iPad, click here. Report Each...

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ComplianceReview
February 1, 2019
Compliance Review: Payroll for the Los Angeles Department of Water and Power
Audit

Compliance Review: Payroll for the Los Angeles Department of Water and Power Cover Letter DATE: February 1, 2019 TO: David H. Wright, General Manager Los Angeles Department of Water and...

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July 6, 2017
Management Audit of the Los Angeles Water and Power Employees’ Retirement Plan
Audit

Management Audit of the Los Angeles Water and Power Employees’ Retirement Plan Aon Hewitt Investment Consulting is pleased to present the Final Report - Management Audit of the Los Angeles...

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