April 14, 2021
On the Lookout: Fraud, Waste and Abuse 2020 Annual Report
Audit

The Controller’s Fraud, Waste and Abuse (FWA) Unit seeks to identify and prevent the misuse of City resources by employees, contractors and others. This is accomplished through a 24-hour telephone...

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March 9, 2021
The 411 on 311: Calling for a Customer-First Approach
Audit

The City of Los Angeles established a 311 call center in 2002 to provide residents with easier access to government services. Its goal was to be a one-stop shop for...

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February 3, 2021
Diversity with Equity: Achieving Fairness at the City of Los Angeles
Audit

Los Angeles is one of the most diverse cities in America, yet not one of the most equitable. Too many residents lack access to the opportunities our region has to...

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September 30, 2020
A Stronger Connection: Expanding Digital Government Services
Audit

Report The City of Los Angeles offers numerous services that Angelenos count on. Traditionally, City services have been delivered in-person, at different locations, and with paper forms, if required —...

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February 19, 2020
On the Lookout: Fraud, Waste and Abuse Annual Report
Audit

Cover Letter February 19, 2020 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: On the Lookout: Fraud, Waste and Abuse...

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AUDIT Thumbnail Room to Grow
July 31, 2019
Room to Grow: A Framework for Youth Development in Los Angeles
Audit

Cover Letter July 31, 2019 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: Room to Grow: A Framework for Youth...

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ComplianceReview
June 26, 2018
Compliance Review of Purchasing Cards for Department of Recreation and Parks
Audit

Compliance Review of Purchasing Cards for Department of Recreation and Parks Cover Letter DATE: June 26, 2018 TO: Michael Shull, General Manager Recreation and Parks Department FROM: Georgia Mattera, Chief...

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September 13, 2017
Park Grade LA
Audit

Park Grade L.A. The L.A. City Controller’s Office in 2015 evaluated 40 of the City's 444 parks on cleanliness, amenities, and more, under the stewardship of the Los Angeles Department...

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January 24, 2017
Limited Scope Fiscal Audit at the Department of Recreation and Parks
Audit

Limited Scope Fiscal Audit at the Department of Recreation and Parks The Controller's Office conducted a limited scope fiscal audit at the Department of Recreation and Parks (RAP) focused on...

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October 20, 2015
Workforce Data-Mining Analysis
Audit

Workforce Data-Mining Analysis Our City government's greatest assets are its many hard-working and dedicated employees. The ranks of those eligible for retirement, however, are rapidly swelling. This report analyzes the...

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