April 14, 2021
On the Lookout: Fraud, Waste and Abuse 2020 Annual Report
Audit

The Controller’s Fraud, Waste and Abuse (FWA) Unit seeks to identify and prevent the misuse of City resources by employees, contractors and others. This is accomplished through a 24-hour telephone...

Continue Reading
March 18, 2021
Piling Up: Addressing L.A.’s Illegal Dumping Problem
Audit

Explore Controller Galperin’s dashboard and report on illegal dumping in Los Angeles. Report The City of Los Angeles is responsible for maintaining the sidewalks, streets and alleyways within its boundaries....

Continue Reading
March 9, 2021
The 411 on 311: Calling for a Customer-First Approach
Audit

The City of Los Angeles established a 311 call center in 2002 to provide residents with easier access to government services. Its goal was to be a one-stop shop for...

Continue Reading
February 3, 2021
Diversity with Equity: Achieving Fairness at the City of Los Angeles
Audit

Los Angeles is one of the most diverse cities in America, yet not one of the most equitable. Too many residents lack access to the opportunities our region has to...

Continue Reading
September 30, 2020
A Stronger Connection: Expanding Digital Government Services
Audit

Report The City of Los Angeles offers numerous services that Angelenos count on. Traditionally, City services have been delivered in-person, at different locations, and with paper forms, if required —...

Continue Reading
November 6, 2019
On the Clock: Review of City Employee Overtime
Audit

Cover Letter November 6, 2019 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: On the Clock: Review of City Employee...

Continue Reading
BSS Street Sweeping 102517 4
October 25, 2017
Audit on a More Dynamic, Efficient Approach to Street Sweeping
Audit

Audit on a More Dynamic, Efficient Approach to Street Sweeping The Controller’s office issues financial and performance audits and reports focused on improving the efficiency, accountability, and quality of City...

Continue Reading
July 31, 2014
LA Streets: Road to the Future
Audit

L.A. Streets: Road to the Future The Office of the Controller has completed an audit of the Bureau of Street Services' Resurfacing and Maintenance Activities. Our findings are included in...

Continue Reading
May 15, 2014
Results of Surprise Cash Counts at Public Works
Audit

Results of Surprise Cash Counts and Review of Petty Cash Funds at the PW/Bureau of Street Services The Controller's Office conducted surprise cash counts at the Public Works (PW)/Bureau of...

Continue Reading