April 14, 2021
On the Lookout: Fraud, Waste and Abuse 2020 Annual Report
Audit

The Controller’s Fraud, Waste and Abuse (FWA) Unit seeks to identify and prevent the misuse of City resources by employees, contractors and others. This is accomplished through a 24-hour telephone...

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March 18, 2021
Piling Up: Addressing L.A.’s Illegal Dumping Problem
Audit

Explore Controller Galperin’s dashboard and report on illegal dumping in Los Angeles. Report The City of Los Angeles is responsible for maintaining the sidewalks, streets and alleyways within its boundaries....

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March 9, 2021
The 411 on 311: Calling for a Customer-First Approach
Audit

The City of Los Angeles established a 311 call center in 2002 to provide residents with easier access to government services. Its goal was to be a one-stop shop for...

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February 3, 2021
Diversity with Equity: Achieving Fairness at the City of Los Angeles
Audit

Los Angeles is one of the most diverse cities in America, yet not one of the most equitable. Too many residents lack access to the opportunities our region has to...

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September 30, 2020
A Stronger Connection: Expanding Digital Government Services
Audit

Report The City of Los Angeles offers numerous services that Angelenos count on. Traditionally, City services have been delivered in-person, at different locations, and with paper forms, if required —...

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August 5, 2020
Closing the Gap: Women’s Pay and Representation at the City of L.A.
Audit

Report Gender equity is a goal both private and public sector employers strive to achieve, yet it remains frustratingly elusive to most. While women in California have achieved a slightly...

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July 8, 2020
Seizing the Opportunity to Advance City Contracting Equity
Audit

Report Los Angeles spends billions of dollars yearly on contracts for commodities, professional services and construction. The City’s purchasing power presents a tremendous opportunity to invest in local small businesses,...

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February 19, 2020
On the Lookout: Fraud, Waste and Abuse Annual Report
Audit

Cover Letter February 19, 2020 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: On the Lookout: Fraud, Waste and Abuse...

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January 13, 2020
Powering Up the City’s Utility Discount Programs
Audit

Report As a full-service municipal government, the City of Los Angeles strives to provide high-quality services to all residents equally. Because of the significant challenges many Angelenos face — living...

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November 6, 2019
On the Clock: Review of City Employee Overtime
Audit

Cover Letter November 6, 2019 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: On the Clock: Review of City Employee...

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