The Controller’s Fraud, Waste and Abuse (FWA) Unit seeks to identify and prevent the misuse of City resources by employees, contractors and others. This is accomplished through a 24-hour telephone...
March 9, 2021
AuditThe City of Los Angeles established a 311 call center in 2002 to provide residents with easier access to government services. Its goal was to be a one-stop shop for...
February 3, 2021
AuditLos Angeles is one of the most diverse cities in America, yet not one of the most equitable. Too many residents lack access to the opportunities our region has to...
September 30, 2020
AuditReport The City of Los Angeles offers numerous services that Angelenos count on. Traditionally, City services have been delivered in-person, at different locations, and with paper forms, if required —...
August 5, 2020
AuditReport Gender equity is a goal both private and public sector employers strive to achieve, yet it remains frustratingly elusive to most. While women in California have achieved a slightly...
July 25, 2018
AuditCover Letter July 25, 2018 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: Modernizing City Recruitment and Hiring The ability...
January 27, 2017
AuditLimited Scope Fiscal Audit at the Personnel Department The Controller's Office conducted a limited scope fiscal audit at the Personnel Department (Personnel) focused on cash handling and payroll. We performed...
October 20, 2015
AuditWorkforce Data-Mining Analysis Our City government's greatest assets are its many hard-working and dedicated employees. The ranks of those eligible for retirement, however, are rapidly swelling. This report analyzes the...
July 3, 2014
AuditReview of Civilian Flexible Benefits Payments My Office reviewed insurance premium payments to contracted employee benefit providers under the Civilian Modified Flexible Benefits Program (Flex Program). This review was conducted...
June 30, 2014
AuditPerformance Audit of the Workers' Compensation Claims Management for Fire and Police Personnel Workers' compensation insurance provides benefits that cover lost wages, medical and other expenses when an employee is...
