April 14, 2021
On the Lookout: Fraud, Waste and Abuse 2020 Annual Report
Audit

The Controller’s Fraud, Waste and Abuse (FWA) Unit seeks to identify and prevent the misuse of City resources by employees, contractors and others. This is accomplished through a 24-hour telephone...

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March 9, 2021
The 411 on 311: Calling for a Customer-First Approach
Audit

The City of Los Angeles established a 311 call center in 2002 to provide residents with easier access to government services. Its goal was to be a one-stop shop for...

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February 3, 2021
Diversity with Equity: Achieving Fairness at the City of Los Angeles
Audit

Los Angeles is one of the most diverse cities in America, yet not one of the most equitable. Too many residents lack access to the opportunities our region has to...

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September 30, 2020
A Stronger Connection: Expanding Digital Government Services
Audit

Report The City of Los Angeles offers numerous services that Angelenos count on. Traditionally, City services have been delivered in-person, at different locations, and with paper forms, if required —...

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August 5, 2020
Closing the Gap: Women’s Pay and Representation at the City of L.A.
Audit

Report Gender equity is a goal both private and public sector employers strive to achieve, yet it remains frustratingly elusive to most. While women in California have achieved a slightly...

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November 6, 2019
On the Clock: Review of City Employee Overtime
Audit

Cover Letter November 6, 2019 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: On the Clock: Review of City Employee...

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AUDIT Thumbnail Room to Grow
July 31, 2019
Room to Grow: A Framework for Youth Development in Los Angeles
Audit

Cover Letter July 31, 2019 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: Room to Grow: A Framework for Youth...

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April 4, 2018
Limited Scope Fiscal Audit at the Los Angeles Police Department
Audit

Limited Scope Fiscal Audit at the Los Angeles Police Department Overall Results The Controller's Office conducted a limited scope audit of fiscal controls at the Los Angeles Police Department (LAPD)....

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April 12, 2017
Audit of Business Permits Issued by the Police Commission
Audit

Audit of Business Permits Issued by the Police Commission The City of Los Angeles authorizes the Los Angeles Board of Police Commissioners to regulate and issue a variety of business...

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April 19, 2016
More Officer Work, Less Office Work: Enhancing LAPD Sworn Deployment
Audit

More Officer Work, Less Office Work: Maximizing Use of Civilians to Enhance LAPD Sworn Deployment Many Los Angeles police officers are doing jobs that do not require their police powers...

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