April 14, 2021
On the Lookout: Fraud, Waste and Abuse 2020 Annual Report
Audit

The Controller’s Fraud, Waste and Abuse (FWA) Unit seeks to identify and prevent the misuse of City resources by employees, contractors and others. This is accomplished through a 24-hour telephone...

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March 9, 2021
The 411 on 311: Calling for a Customer-First Approach
Audit

The City of Los Angeles established a 311 call center in 2002 to provide residents with easier access to government services. Its goal was to be a one-stop shop for...

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February 3, 2021
Diversity with Equity: Achieving Fairness at the City of Los Angeles
Audit

Los Angeles is one of the most diverse cities in America, yet not one of the most equitable. Too many residents lack access to the opportunities our region has to...

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September 30, 2020
A Stronger Connection: Expanding Digital Government Services
Audit

Report The City of Los Angeles offers numerous services that Angelenos count on. Traditionally, City services have been delivered in-person, at different locations, and with paper forms, if required —...

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August 5, 2020
Closing the Gap: Women’s Pay and Representation at the City of L.A.
Audit

Report Gender equity is a goal both private and public sector employers strive to achieve, yet it remains frustratingly elusive to most. While women in California have achieved a slightly...

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November 20, 2019
It Only Takes a Spark: Enhancing DWP’s Wildfire Prevention Strategy
Audit

Explore Controller Galperin's map and report on DWP's wildfire prevention efforts below. If you're on a desktop computer, scroll down. To view the map on mobile/iPad, click here. Report Each...

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November 6, 2019
On the Clock: Review of City Employee Overtime
Audit

Cover Letter November 6, 2019 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: On the Clock: Review of City Employee...

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September 4, 2019
Los Angeles World Airports P-Card Purchasing Review
Audit

Los Angeles World Airports P-Card Purchasing Review Background Effective procurement practices are critical to ensure that public funds are spent efficiently and appropriately. LAWA Accounting Operations staff administer a Procurement...

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ComplianceReview
August 6, 2019
Compliance Review: Los Angeles Fire Department IT Commodity Procurement
Audit

Compliance Review: Los Angeles Fire Department IT Commodity Procurement Background An effective and efficient information technology (IT) procurement process is critical for the City of Los Angeles (City) to leverage...

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ComplianceReview
May 9, 2018
Compliance Review of Purchasing Cards for Los Angeles Fire Department
Audit

Compliance Review of Purchasing Cards for General Services Department Cover Letter DATE: May 9, 2018 TO: Ralph M. Terrazas, Fire Chief Los Angeles Fire Department FROM: Georgia Mattera, Chief Deputy...

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