The Controller’s Fraud, Waste and Abuse (FWA) Unit seeks to identify and prevent the misuse of City resources by employees, contractors and others. This is accomplished through a 24-hour telephone...
March 9, 2021
AuditThe City of Los Angeles established a 311 call center in 2002 to provide residents with easier access to government services. Its goal was to be a one-stop shop for...
February 3, 2021
AuditLos Angeles is one of the most diverse cities in America, yet not one of the most equitable. Too many residents lack access to the opportunities our region has to...
September 30, 2020
AuditReport The City of Los Angeles offers numerous services that Angelenos count on. Traditionally, City services have been delivered in-person, at different locations, and with paper forms, if required —...
July 31, 2019
AuditCover Letter July 31, 2019 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: Room to Grow: A Framework for Youth...
August 30, 2017
AuditAudit of Information Technology Disaster Preparedness, Recovery, and Continuity Key audit findings: Los Angeles does not have a formal Citywide IT disaster recovery strategy or a Citywide IT business continuity...
October 20, 2015
AuditWorkforce Data-Mining Analysis Our City government's greatest assets are its many hard-working and dedicated employees. The ranks of those eligible for retirement, however, are rapidly swelling. This report analyzes the...
June 26, 2014
AuditAudit of the Telecommunications Fund - Special Revenue Fund #342 Every month, when Angelenos pay their cable bills, no doubt most don't notice, deep in their bills' fine print, charges...
May 12, 2014
AuditPerformance Audit of Los Angeles 3-1-1 A team of auditors from my office has studied the 3-1-1 system. As their report details, the idea of empowering people through the 3-1-1...