April 14, 2021
On the Lookout: Fraud, Waste and Abuse 2020 Annual Report
Audit

The Controller’s Fraud, Waste and Abuse (FWA) Unit seeks to identify and prevent the misuse of City resources by employees, contractors and others. This is accomplished through a 24-hour telephone...

Continue Reading
March 9, 2021
The 411 on 311: Calling for a Customer-First Approach
Audit

The City of Los Angeles established a 311 call center in 2002 to provide residents with easier access to government services. Its goal was to be a one-stop shop for...

Continue Reading
February 3, 2021
Diversity with Equity: Achieving Fairness at the City of Los Angeles
Audit

Los Angeles is one of the most diverse cities in America, yet not one of the most equitable. Too many residents lack access to the opportunities our region has to...

Continue Reading
September 30, 2020
A Stronger Connection: Expanding Digital Government Services
Audit

Report The City of Los Angeles offers numerous services that Angelenos count on. Traditionally, City services have been delivered in-person, at different locations, and with paper forms, if required —...

Continue Reading
September 1, 2020
Meeting the Moment: An Action Plan to Advance Prop. HHH
Audit

Explore Controller Galperin's map and report. Scroll down if you're on a computer; for mobile/iPad, click here. Report Each bar below contains a section of the report. Click on any...

Continue Reading
February 19, 2020
On the Lookout: Fraud, Waste and Abuse Annual Report
Audit

Cover Letter February 19, 2020 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: On the Lookout: Fraud, Waste and Abuse...

Continue Reading
October 7, 2019
The High Cost of Homeless Housing: Review of Proposition HHH
Audit

Cover Letter October 8, 2019 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: The High Cost of Homeless Housing: Review...

Continue Reading
AUDIT Thumbnail Room to Grow
July 31, 2019
Room to Grow: A Framework for Youth Development in Los Angeles
Audit

Cover Letter July 31, 2019 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: Room to Grow: A Framework for Youth...

Continue Reading
ComplianceReview
June 5, 2019
Compliance Review: HCIDLA IT Commodity Procurement
Audit

Compliance Review: Housing + Community Investment Department Los Angeles IT Commodity Procurement Cover Letter DATE: June 5, 2019 TO: Rushmore D. Cervantes, General Manager Housing and Community Investment Department Los...

Continue Reading
ComplianceReview
June 5, 2019
Compliance Review: HCIDLA IT Professional Services Contracting
Audit

Compliance Review: Housing + Community Investment Department Los Angeles IT Professional Services Contracting Cover Letter DATE: June 5, 2019 TO: Rushmore D. Cervantes, General Manager Housing and Community Investment Department...

Continue Reading