The Controller’s Fraud, Waste and Abuse (FWA) Unit seeks to identify and prevent the misuse of City resources by employees, contractors and others. This is accomplished through a 24-hour telephone...
March 9, 2021
AuditThe City of Los Angeles established a 311 call center in 2002 to provide residents with easier access to government services. Its goal was to be a one-stop shop for...
February 3, 2021
AuditLos Angeles is one of the most diverse cities in America, yet not one of the most equitable. Too many residents lack access to the opportunities our region has to...
September 30, 2020
AuditReport The City of Los Angeles offers numerous services that Angelenos count on. Traditionally, City services have been delivered in-person, at different locations, and with paper forms, if required —...
August 5, 2020
AuditReport Gender equity is a goal both private and public sector employers strive to achieve, yet it remains frustratingly elusive to most. While women in California have achieved a slightly...
August 12, 2019
AuditAugust 12, 2019 Honorable Mayor Eric Garcetti Honorable Members of the City Council Re: Real Estate Asset Management - Proposed Los Angeles Municipal Development Corporation (LAMDC) Introduction The City of...
January 9, 2019
AuditCover Letter January 9, 2019 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Shifting Gears: A Review of the City’s Passenger...
July 17, 2018
AuditCompliance Review of Purchasing Cards for General Services Department Cover Letter DATE: July 17, 2018 TO: Tony M. Royster, General Manager General Services Department FROM: Georgia Mattera, Chief Deputy Controller,...
January 17, 2018
AuditLimited Scope Fiscal Audit of the General Services Department The Controller's Office conducted a limited scope fiscal audit of the General Services Department (GSD) focused on external bank accounts, petty...
January 27, 2016
AuditInefficient Inventory and Warehousing Practices This audit sought to evaluate the City’s current inventory management practices related to warehousing, including the use of technology to quickly track inventory by location,...
