April 14, 2021
On the Lookout: Fraud, Waste and Abuse 2020 Annual Report
Audit

The Controller’s Fraud, Waste and Abuse (FWA) Unit seeks to identify and prevent the misuse of City resources by employees, contractors and others. This is accomplished through a 24-hour telephone...

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March 9, 2021
The 411 on 311: Calling for a Customer-First Approach
Audit

The City of Los Angeles established a 311 call center in 2002 to provide residents with easier access to government services. Its goal was to be a one-stop shop for...

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February 3, 2021
Diversity with Equity: Achieving Fairness at the City of Los Angeles
Audit

Los Angeles is one of the most diverse cities in America, yet not one of the most equitable. Too many residents lack access to the opportunities our region has to...

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September 30, 2020
A Stronger Connection: Expanding Digital Government Services
Audit

Report The City of Los Angeles offers numerous services that Angelenos count on. Traditionally, City services have been delivered in-person, at different locations, and with paper forms, if required —...

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October 7, 2019
The High Cost of Homeless Housing: Review of Proposition HHH
Audit

Cover Letter October 8, 2019 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: The High Cost of Homeless Housing: Review...

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October 20, 2015
Workforce Data-Mining Analysis
Audit

Workforce Data-Mining Analysis Our City government's greatest assets are its many hard-working and dedicated employees. The ranks of those eligible for retirement, however, are rapidly swelling. This report analyzes the...

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March 12, 2014
Audit of the City of Los Angeles’ Pension Contributions
Audit

Audit of the City of Los Angeles' Pension Contributions Addressing our City government’s current and future pension obligations is among the most challenging of issues for the City’s fiscal well-being....

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