April 14, 2021
On the Lookout: Fraud, Waste and Abuse 2020 Annual Report
Audit

The Controller’s Fraud, Waste and Abuse (FWA) Unit seeks to identify and prevent the misuse of City resources by employees, contractors and others. This is accomplished through a 24-hour telephone...

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March 9, 2021
The 411 on 311: Calling for a Customer-First Approach
Audit

The City of Los Angeles established a 311 call center in 2002 to provide residents with easier access to government services. Its goal was to be a one-stop shop for...

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February 3, 2021
Diversity with Equity: Achieving Fairness at the City of Los Angeles
Audit

Los Angeles is one of the most diverse cities in America, yet not one of the most equitable. Too many residents lack access to the opportunities our region has to...

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August 5, 2020
Closing the Gap: Women’s Pay and Representation at the City of L.A.
Audit

Report Gender equity is a goal both private and public sector employers strive to achieve, yet it remains frustratingly elusive to most. While women in California have achieved a slightly...

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February 19, 2020
On the Lookout: Fraud, Waste and Abuse Annual Report
Audit

Cover Letter February 19, 2020 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: On the Lookout: Fraud, Waste and Abuse...

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November 6, 2019
On the Clock: Review of City Employee Overtime
Audit

Cover Letter November 6, 2019 Honorable Eric Garcetti, Mayor Honorable Michael Feuer, City Attorney Honorable Members of the Los Angeles City Council Re: On the Clock: Review of City Employee...

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February 1, 2016
Industrial, Economic and Administrative Survey of Los Angeles World Airports
Audit

Industrial, Economic and Administrative Survey of Los Angeles World Airports The City of Los Angeles retained KH Consulting Group (KH) of Los Angeles to conduct a City Charter- mandated performance...

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October 20, 2015
Workforce Data-Mining Analysis
Audit

Workforce Data-Mining Analysis Our City government's greatest assets are its many hard-working and dedicated employees. The ranks of those eligible for retirement, however, are rapidly swelling. This report analyzes the...

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September 17, 2015
Audit of the City’s Change Order Management Process
Audit

Audit of the City's Change Order Management Process From 2011 to 2014, the City of Los Angeles incurred costs of $5.5 billion to outside contractors for construction projects that were...

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