City Services

Throughout the coronavirus crisis, City staff continue to deliver neighborhood services and keep Los Angeles running. While many City workers are telecommuting to promote health and safety, some remain on the front lines and others have been called to serve as Disaster Service Workers. If you are looking for information regarding the City’s response to COVID-19 or have questions regarding City services, there are several ways for you to get in touch or stay up to date.

Each bar below contains information about how to access City services. Click on any to expand and read the full text of the section. Click again to collapse.

The 311 Call Center provides various options to connect to a wide variety of non-emergency City services and general City information.

To make a request online, click here, or download the MYLA311 app to submit requests from your mobile device.

If you are experiencing an emergency, dial 911.

The Mayor’s Help Desk is staffed Monday through Friday from 9 a.m. to 5 p.m. and on weekends from 10 a.m. to 2 p.m. To speak with a staff member, call (213) 978-1028.

Notify LA, administered by the Emergency Management Department, is the City’s official mass notification system used to send voice, text and email messages to Angelenos during emergencies.

To sign up for text or email alerts, click here.

For a list of City Departments and Bureaus, click here.

For a directory of City Council members, click here.